Frequently Asked Questions
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How much in advance should I call for the pre-move survey ?
You can call Vijay Packers And Logistics at least 1-2 weeks prior to the move. This way we can plan your move better to make it a smooth one.
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How can we trust that Vijay Packers And Logistics is Professional ?
Vijay Packers And Logistics is operating for last 20 years and till today we have 100% of the customer satisfaction. Our customer trust us and our quality service speaks for us.
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What are my responsibilities during the moving process ?
What are my responsibilities during the moving process ?
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Will you give us some cartons so that we can sort out our goods ?
Yes, you can call us & we can deliver as many cartons as you want prior to the move.
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Can I move my house plants ?
We at Vijay Packers And Logistics do not accept responsibility for safely moving your plants, because they may suffer from a lack of water and light as well as probable temperature changes while in the van.
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What is it that cannot be loaded on to the vehicle ?
Some possessions like pets, Liquids/Oils, inflammable items, pots will not be allowed to be loaded on to the vehicle
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How long will the packing take ?
Every home is different but for a normal truck load of household effects (750 CFT) takes between three and five hours for packing. This is based on a crew of three or four persons. If timing is important, let us know about your requirements and Vijay Packers And Logistics will coordinate the move accordingly.
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Why do I need insurance if everything is packed professionally ?
Items can get damaged due to unforeseen circumstances like accidents or any natural disaster in the moving process.
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What kind of arrangements M/s Vijay Packers And Logistics, have for shifting goods to international Locations ?
Vijay Packers And Logistics have maintained separate staff to handle international bookings and transfers. We subscribe to international standards of packing, shifting, forwarding and delivery processes as per local conditions and environments of the deporting country and city. We have adequate arrangements with our foreign associates and agents in each country.
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I need to have status report of my shipment, on daily basis can it be provided ?
Vijay Packers And Logistics have 24*7 hours customer care department at our Head Office, which caters the need of our valuable customers and keeps track of all moving consignments through the day. The client can seek information about his consignment at any time, on any day, through contact to our helpline numbers i.e. +91-93111 88880, +91-9392 96 2929, +91-9339 555 788, +91-9325 83 8488
